Teleskills Taster

Many people will find this Teleskills Taster useful. For example, people currently employed within the Teleworking/Call Centre sectors and for those wishing to explore the possibility of pursuing a career in the industry.

A tutor guide has been prepared to support learning centres offering this taster.  Learning centre staff may wish to make use of existing materials they have or alternative activities.

Details of how learners can register for tasters are provided in the taster guide.

The following information sheets and tutor guides are available:

• Teleskills Course suggested outline for learning centres
• Teleskills Course outline for learners
• Teleskills tutor guide

All documents are in Adobe Acrobat format